The hotel, located in a charming area, offers great value for money. The staff is pleasant and helpful, making the stay comfortable. The rooms are clean and practical, with a variety of amenities available. The breakfast selection is good, ensuring a satisfying start to the day. The hotel is also conveniently located near various attractions, allowing for easy exploration of the area.

No major issues, everything was satisfactory.

The location is a good base for both a little shopping, short and long excursions on foot, by car and by train. The staff is friendly and professional, individual speaks English and/or German in addition to Italian. The room was clean and tidy with good size and a nice bathroom. Breakfast and dinner are good, there is plenty to eat and the atmosphere is very cozy.

Our room did not have a minibar but when we asked a small fridge was instantly provided to our room. We also enjoyed breakfast a lot and the atmosphere in the breakfast area. Staff is friendly and helpful and you are greeted by a family atmosphere.

This hotel is a hidden gem in the heart of a charming town. The location is perfect, with all the attractions and services just a stone's throw away. The staff is incredibly friendly and attentive, making us feel welcome from the moment we arrived. One of the highlights was the delicious breakfast spread, offering a wide variety of options to satisfy all tastes. We also loved the rooms with terraces on the fourth floor, allowing us to enjoy the beautiful views. this hotel offers great value for money, with its attention to detail and excellent service.

No major downsides, everything was more than satisfactory.

food, rooms, beds, hotel stuff

Staff was very helpfull, especially barman, who was prepering excellent coffee. Excellent place to visit north part of Tuscany, especially Florence, Siena and Pisa. Very close to highway. Room clean, with fridge and comprehensive bathroom.

Each day there was the same thing for breakfast.WIFI is availabled only in public areas.

I recently stayed at a lovely hotel in Montecatini Terme and had a wonderful experience. the location of this hotel is fantastic, with everything I needed right on my doorstep. Secondly, I was impressed with the attention to detail and the affordable prices, making it great value for money. Lastly, the staff were friendly and attentive, making me feel right at home. I also loved the spacious and clean rooms, especially the ones on the fourth floor with a terrace. Additionally, the breakfast provided a wide variety of fresh and delicious food. this hotel exceeded my expectations and I can't wait to stay here again.

No improvements needed, everything was perfect!

The hotel is great,clean and very close to train and buses for short trips to Florence, Lucca and throught TASCANY.The staff is very friendly ( thank you, Angelina and Riccardo) and helpfull in every way.I Will be back again and also tell every one to stay at this hotel and wonderfull town.

Better directions information from train station to the hotel.

friendly staff, good breakfrast

Our room was absolutely different from the photos . It has dirty walls and an old bathroom although there were renovated rooms .

Great location, clean rooms, strong WiFi, wide selection of TV channels, excellent breakfast.

Don't have any issues at all.

Good spacy and clean rooms. Comfortable bads and bathroom. Good breakfast. Helpfull and wecoming staff.

The rooms were very clean. The hotel is at a very good position for exploring Tuscany.

Sound isolation of the room. Parking place only for a few cars.

The hotel's location couldn't be better, with easy access to the train station and major city attractions just down the street. the staff were nice and provided excellent service, ensuring a comfortable stay. the rooms were clean and spacious, with modern bathrooms and comfortable beds, and had all basic amenities for a comfortable stay.

The breakfast could use some improvement as it was very basic and lacked variety.

Good location, close to termes. Neat and Comfortable bed..warm staff..oh yeah, v nice breakfast :-)

my room was close to lift :( kids playing around didnt let me relax. Rooms could have been soundproof

Very nice hotel staff and very helpful